Three steps
- Open the game, go to Settings and copy your player ID. It lets us find your data without asking for your name or email. If you no longer have the game, leave it empty and tell us your device type and roughly when you played.
- Fill in the form on this page and press Write the email, or write to hello@swarmygames.com yourself with the subject “Delete my data”.
- We confirm within 7 days and finish within 30 days. You get an email when it is done.
What we delete
- Gameplay statistics and crash reports linked to your player ID or installation ID, at us and at Google Firebase.
- Your support emails and anything you sent us.
- Your in-game progress and unlocked items stored by us.
Web games keep your progress only in your browser, not with us. To erase it, clear this site’s data in your browser settings.
What we keep, and for how long
- Purchase records, because tax and accounting law makes us keep them, for as long as it requires (usually up to 10 years). They are not used for anything else.
- A note that you asked for deletion, for up to two years, to prove we did it.
- Data already made anonymous, which can no longer be linked to you.
Advertising data
Ad networks link data to your device’s advertising ID, not to us. To cut that link, reset or delete your advertising ID: on Android in Settings → Google → Ads, on iPhone by turning off Allow Apps to Request to Track in Settings → Privacy & Security → Tracking. Google’s own tools at My Ad Center manage the rest.